Facilitate the decision-making with complete overview of customers and stakeholders
Customer information is a company's most valuable asset.
What if the winners are, after all, really sprinters instead of lonely runners? Those who believe that the podium can accommodate more than one person, and that the information will not be reduced by sharing it? Vineyard CRM is an approach to those who believe in teamwork.
Sharing of knowledge cannot depend on the good will, but it has to be a way of working firmly concreted in processes. If you only stare at the figures and charts, the client behind them will easily be overlooked. CRM is not a reporting tool, but a way to work together and with the customer. When the salesperson grabs customer data from the field - silent messages, feedback, status information - Vineyard CRM will bring it to support the whole team.