The My Phone Calls tool integrates the use of your desk or mobile phone with Vine contact data.

Vine Telephony makes the telephone and the PC work effectively together using the contact data stored in the Vine database. Employees of sales & marketing units, call & help centers, service & support departments, etc. can benefit from controlling their phone calls with Vine.

Vine combines the voice communication over the telephone with the data-processing power of the PC in order to make intelligent phone calls possible. It communicates with the phone to provide the operator with the basic call control capabilities and interacts with the Vine database to supply the operator with complete call-related information.