Email Templates

The Email Templates tool allows creating email templates which can be used to design final emails.

To open the tool, click Templates in the Email Templates pane in the Settings page.

A table listing all existing email templates in the database will open:

  • To create a new template, click New Email Template.
  • To upload a template, click Upload Email Template.
  • To convert an old template, click Convert Old Email Template.
  • To edit a template, click next to it.
  • To rename a template, click
  • To create a copy of a template, click
  • To download a template, click
  • To delete a template, click

Converting Old Templates

If your database includes old templates then to convert those click Convert Old Email Template. And then click the template you want to convert:

The template will be converted and will appear in the list of templates.

Please note that this command is not available if there is no old templates for you to convert in the Vine database.


Creating new templates

Creating Templates

To create a new template:

  1. Click New Email Template. You will see a list of predefined templates. The available predefined templates have all Vine standard elements included.
  2. Click a template you want and click Next. A New Email Template dialog will appear where your company data will be taken from the Company Information in Settings. This data will be used in the template where it includes your company data.
  3. In the New Email Template dialog enter a template name and other missing data name and click OK. The template will be created and opened for editing.

Editing Templates

The template editor is based on a standard popular html editor (TinyMCE) with Vine elements integrated into it. Templates can be created and edited as plain HTML pages with the possibility to insert Vine blocks where needed.

Note: When editing a specific element it is first necessary to select it. The easiest way to do this is to click the correct element in the path of HTML elements at the bottom of the editor:

For example, please note that each chapter is contained within a separate DIV element. So to select a whole chapter you need to click inside it and then click the leftmost div element.

Toolbar Commands




Top Toolbar row


Select text and click this to make it bold


Select text and click this to italicize it


Select text and click this to underline it


Select text and click this to draw a line through it

Align Left

Align Center

Align Right


Select text and click this to align text to the left, center it, align to the right, or justify text ( text spaces adjusted so that the text gets aligned with both the left and right margins)

Decrease Indent

Click this to indent less

Increase Indent

Click this to indent more to the right

Select text and apply predefined formats, such as paragraph, address, heading levels, etc.

Select text and select styles from this list to apply to the selected text. Several styles can be applied at the same time.

(Applied styles gave a grey bar to the left.)

Select a font for the selected text

Select a size for the selected text.

Select a color for the selected text from the Text Color dialog.

Select a background color for the selected text from the Background Color dialog.

Second Toolbar Row

Mark as Chapter

Select your own HTML code and click this to create a new chapter out of it.

Find and Replace

To search for text ( and replace some text with other text if needed)

Source Code

Edit HTML source code



Click here to insert and configure tables

Clear Formatting

Removes the formatting of the selected text

Non Breaking Space

Inserts a non-breaking space

Show Blocks

Displays dotted frames around block-level elements with labels.

Horizontal Line

Inserts a horizontal line at the cursor position.

Bulleted List

Numbered List

Click here to insert bulleted and numbered lists.

Insert Link

Click here to insert link.

Remove Link

Click this to remove link.

Insert/Edit Image

Click this to insert/edit image, for example a logo image.


Opens Help

Third Toolbar Row

Vine Blocks

Click here to insert Vine standard elements.

No Editing

Defines how an element can be edited in Email Editor.


Select this if you want the user to be able to hide the selected element in email.

Template settings

Click the Template tab to configure the general settings for the whole template.

Use the following settings to set default styles for the whole template:

Note: You can override these settings with styles explicitly set for individual tags.

  • Body font settings to change the base used font.
  • Link settingsto configure inserted links.
  • Link button settings to set text, border and background colors for buttons.
  • Background colors to set the inner and outer background colors of the template.
  • Configure the Dark Color settings to be used when a ‘dark theme’ is selected on the device of an email recipient.
  • Use the Chapter Title Font and Chapter Bottom Border groups to configure these settings for all chapters in the template.
  • Select Allow to change email colorsif you want to be able to change button colors and chapter background colors in emails based on this template.

Testing Templates

Click Test to send the current template as an email to see how it looks.

Reverting to Previous Versions

You can revert to any previous version of an email template. Click History and then click any previously saved version to revert to it.

The clicked version will be loaded to the editor and you can save it, if it is the one you need.

Saving Templates

Click Save to save the current state of template.

Useful Keyboard Shortcuts

Ctrl + z - Undo

Ctrl + y - Redo

Ctrl + b - Bold

Ctrl + i - Italic

Ctrl + u - Underline

Ctrl + 1 (2… 6)   -   h1 – h6

Ctrl + 7 - p

Ctrl + 8 - div

Ctrl + 9 - address

Return - New Paragraph

Shift + Return - line break



Adding & Editing Chapters

Adding a chapter

To add a chapter, simply drag it from a list of chapters on the Add tab to the desired place in your template.


Moving a Chapter

Hover over the chapter you want to move, click and hold, and then drag the chapter to any other location in the template.

Alternatively, hover over the chapter you want to move and click the Up arrow to move it up or the Down arrow to move it down.

Creating a Copy

Select the chapter you want to copy and click the Copy icon . A copy of the chapter will be inserted in the template.

Removing a Chapter

Select the chapter you want to remove and click the cross sign.

Editing Source Code

Сlick to edit chapter HTML source code directly.

After adding your own HTML code, you can select it and click Mark as Chapter to create a new chapter from it.

Configuring Chapter Settings

Select the chapter you want to configure and click the Chapter tab where you can configure many chapter settings.

  • Set the chapter bottom border:
  • Set the outer and inner background colors
  • Select Include chapter to email by default if you want this chapter to be automatically added to an email in Email Editor. If you clear this check box then the user will need to add this chapter manually from a list of chapters available in the template. 
  • Select Shrink chapter inner-width if you want to remove colored left and right margins.  

Setting Chapter Images

Image placeholders must be replaced with your images:

  1. Select the placeholder (or the image) you want to replace:

  2. Click the Insert Image button on the toolbar and locate your image file:

  3. Click OK:

Adjusting Physical Image Size in Emails

To make images in emails appear better and more predictable on devices of various sizes, Vine proportionally rescales all images to 650px width by default. Normally, this setting should work fine for all images and email applications, but, if needed, you can control this setting for all or individual images in the email template, by adding the vine-images-max-width attribute to the body or img tags, respectively.

Please note, that the email editor recommends that images should have 650px width (or the value set by the vine-images-max-width attribute).

Setting Chapter Attributes

  • Hideable – when this is selected for an element of a chapter, then this element can be hidden when editing an email based on the template.

  • Editor – this attribute defines how an element can be edited in Email Editor.

    • No Editing – no editing allowed

    • Text Editing Only – only text can be edited. Formatting cannot be changed

    • Editing without Fonts – formatting allowed but fonts cannot be changed

    • Full Editing – full editing allowed

It is recommended to mark images, links and titles with "Text Editing Only".

Mark the body of a chapter with "Editing without Fonts" so that users can add titles, images and links to there.

If you want to allow the font changing then set the body text to be "Full Editing".

How to set some background colors

To set the color of the outer area of the whole template

  1. Open the Template tab in the left pane.
  2. Click in the Outer box of the Background colors group.
  3. Select a color from the color picker:

To set the color of the inner area of the whole template

  1. Open the Template tab in the left pane.

  2. Click in the Inner box of the Background colors group.

  3. Select a color from the color picker.


To set the color of all buttons and links

  1. Open the Template tab in the left pane.

  2. Click in the Background box of the Link Button Settings group.

  3. Select a color from the color picker.

To set the color of a row

  1. Click inside a row, then click the Table icon and select Row->Row properties (or right-click in a row and select Row->Row properties).
  2. Set the needed background color on the Advanced tab.
  3. Click OK.

To set the color of a cell

  1. Click inside a cell and then click the Table icon and select Cell->Cell properties(or right-click in a cell and select Cell->Cell properties).

  2. Set the needed background color on the Advanced tab.

  3. Click OK.

Configuring CSS for Chapter Elements in Template Editor

You can specifically configure CSS for individual elements of a chapter.

Click inside an element you want to set CSS for.

The type of the selected element and its current styles will be shown on the Element tab:

A checkered pattern is shown for elements with no color set.

Select the needed inline style settings for the current element. To remove a specific style, click next to it.

When choosing a color for an element, you will see a choice of all colors already used on the current page. Simply click in the square with an already used color to pick it again for the new element: